Do you want to master the vocabulary required to conduct conversations freely in the office and in various business situations? This audio course is for intermediate and advanced learners and it teaches typical expressions used at work and when seeking new employment. Through a general broadening of vocabulary it develops communication skills in the office and in various business situations. The course was recorded by native speakers and it teaches the authentic language used in everyday conversations at work. It covers twelve main topics, and the dialogues and exercises in each lesson are aimed at learning and mastering over 500 words and expressions. This is effective learning which is easy and accessible to everyone. Each lesson contains: Listen - learning of vocabulary in contexts; listening to dialogues and presentations, Repeat - broadening and consolidating of vocabulary used in typical situations, Speak - independent formation of sentences in accordance with the teacher's instructions. PDF file contains: texts of all the recordings and answers to the exercises, a Glossary including the more difficult words and phrases, extra sections including: Curriculum Vitae, A covering letter, Payment - words often confused, Employment - words often confused, Company structure, Business Cards, Saying numbers, Commercial correspondence, Abbreviations, An Invoice, Describing trends, Import / Export Abbreviations, Advertisements, Interpreting statistics. PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio. 1. Language: English. Narrator: Maybe Theatre Company. Audio sample: http://samples.audible.de/bk/dnim/000049/bk_dnim_000049_sample.mp3. Digital audiobook in aax.
Now, there's a practical, hands-on guide to mastering customer relationship management with Microsoft Dynamics CRM 2011. Authored by top CRM expert and blogger Anne Stanton ('The CRM Lady'), this book explains how the core Dynamics CRM 2011 fits in today's organizations, and explains everything users and managers need to make the most of it. Stanton begins with the absolute basics, including Microsoft Dynamics CRM's uses, components, and functionality; business roadmaps; and infrastructure choices. Then, step-by-step, you learn how to orchestrate successful CRM projects; automate processes; create and manage business units and users; define security roles; import contacts; distribute leads; create and track marketing campaigns; convert leads to accounts and contacts; integrate with email, Excel, and other applications; and create workflows. This edition's new coverage includes: the Ribbon interface; integration with SharePoint, and with Azure cloud services; native integration with WSS 3.0; and more. Friendly, accessible, and conversational, this book delivers a practical grounding in Microsoft Dynamics CRM 2011 without ever becoming intimidating. Each lesson builds on everything that's come before, helping you learn core techniques from the ground up. You will learn key concepts, syntax, and techniques through practical examples that apply CRM best practices and fully reflect today's CRM realities.
This fully updated Apple-certified guide presents a real-world workflow from raw media to finished project to demonstrate the features of Final Cut Pro X 10.3 and the practical techniques you will use in editing projects. Using professionally acquired media, you'll utilize the same tools and editing techniques used by editors worldwide in this revolutionary editing software. Renowned editor and master trainer Brendan Boykin starts with basic video editing techniques and takes you all the way through Final Cut Pro's powerful features. The lessons start as real world as it gets&#8212;with an empty application. After downloading the media files, you will be guided through creating a project from scratch to finished draft. The basic workflow and tools are covered in Lessons 1 through 4 where you create a rough cut. The real-world workflow continues through the remaining lessons as you take the basic project and enhance it with a deeper dive into the more advanced Final Cut Pro X 10.3 features, including how to easily import and organize media using metadata, advanced audio design with Roles, stunning effects including 3D titles, and much more. &#8226; Downloadable lesson and media files to work sequentially through exercises for hours of hands-on training. &#8226; Focused lessons teach concepts and take students step by step through professional, real-world editing scenarios to create a final project. &#8226; Chapter review questions summarize what students learn to prepare them for the Apple certification exam. &#8226; Web Edition provides full text of the book available online with revised content for significant software updates. The Apple Pro Training Series is both a self-paced learning tool and the official curriculum of the Apple Training and Certification program. Upon completing the course material in this guide, you can become Apple Certified by passing the certification exam at an Apple Authorized Training Center
Adobe Photoshop Elements 14 Classroom in a Book is the most thorough and comprehensive way for you to master all the new features in Adobe's top-rated consumer-targeted photo-editing software. Each chapter in this step-by-step, project-based guide contains a project that builds on your growing knowledge of the program, while end-of-chapter review questions reinforce each lesson. You will learn the basics of editing your images with Photoshop Elements and learn how to best use the program's many new features. In this new version of the book you will receive complete coverage of all the new and enhanced features in Photoshop Elements 14. Learn how the new Import In Bulk command lets you browse the images on your hard disk, and then add the contents of multiple folders in disparate locations to a single batch import. Discover workflow improvements that make it easier than ever to sort and search your catalog, with pre-stacked faces in the People view and new, easy-to-browse UnPinned photos and Suggested events tabs in the Places and Events views. Explore a revamped Guided edit interface-the new home for the Photomerge tools-where you'll experience a new guided Photomerge Panorama workflow, follow simple steps to resize a photo at the appropriate resolution for print or web, and learn how to add motion to a static image with the fun new Speed Effect. You'll try the new Smart Looks in Quick edit mode, learn how to make your pictures crisper and clearer with the Shake Reduction and Haze Removal tools, and how to make finer selections than ever before with an enhanced Refine Selection Brush that can even handle hair, fur, and feathers. Check out the ad in the back of the book for details on becoming an Adobe Creative Cloud Photography plan member for up to 20% off your first year!
Japan and the United States are in closer contact politically and economically than ever before, yet in many ways our nations are as far from mutual understanding as ever. Misconceptions and miscommunications between East and West continue to plague this important relationship, frustrating the best efforts of both cultures to work together. Stereotypes abound: Americans see Japanese as evasive and inscrutable, while Japanese see Americans as pushy and selfish. What causes these persistent misunderstandings, and what can be done to avoid them? Fluent in both languages and at home in both cultures, Haru Yamada brings an insiders perspective and a linguists training to this difficult question, illuminating the many reasons why Americans and Japanese misunderstand one another. Social organization, she explains, shapes the way we talk. Because American and Japanese cultures value different kinds of social relationships, they play different language games with different sets of rules. In America, for instance, Aesop's fable about the grasshopper and the ants ends with the ants scorning the foolhardy grasshopper. In Japan, however, the story has a very different ending: the ants invite the grasshopper in to share their winter meal, as they appreciate how his singing spurred them on during their summer labors. In the difference between these two endings, argues Yamada, lies an important lesson: Americans, because of their unique political history, value independence and individuality, while Japanese value mutual dependency and interconnectedness. The language of both cultures is designed to display and reinforce these values so that words, phrases and expressions in one language can have completely different connotations in another, leading to all manner of misunderstanding. Yamada provides numerous examples. In Japan, for instance, silence is valued and halting speech is considered more honest and thoughtful than fluid speech, while in America forthright, polished speech is valued. Likewise, the Japanese use word order to express emphasis, while Americans use vocal stress: a listener unaware of this difference may easily misunderstand the import of a sentence. In a lucid and insightful discussion, Yamada outlines the basic differences between Japanese and American English and analyzes a number of real-life business and social interactions in which these differences led to miscommunication. By understanding how and why each culture speaks in the way that it does, Yamada shows, we can learn to avoid frustrating and damaging failures of communication. Different Games, Different Rules is essential reading for anyone who travels to or communicates regularly with Japan, whether they are scientists, scholars, tourists, or business executives. But as Deborah Tannen notes in her Foreword to the book, even those who will never travel to Japan, do business with a Japanese company, or talk to a person from that part of the world, will find the insights of this book illuminating and helpful, because the greatest benefit that comes of understanding another culture is a better and deeper understanding of one's own.
Kenneth Waltz's 1979 Theory of International Politics is credited with bringing about a 'scientific revolution' in the study of international relations - bringing the field into a new era of systematic study. The book is also a lesson in reasoning carefully and critically. Good reasoning is exemplified by arguments that move systematically, through carefully organised stages, taking into account opposing stances and ideas as they move towards a logical conclusion. Theory of International Politics might be a textbook example of how to go about structuring an argument in this way to produce a watertight case for a particular point of view. Waltz's book begins by testing and critiquing earlier theories of international relations, showing their strengths and weaknesses, before moving on to argue for his own stance - what has since become known as 'neorealism'. His aim was 'to construct a theory of international politics that remedies the defects of present theories.' And this is precisely what he did; by showing the shortcomings of the prevalent theories of international relations, Waltz was then able to import insights from sociology to create a more comprehensive and realistic theory that took full account of the strengths of old schemas while also remedying their weaknesses - reasoning out a new theory in the process.